View shipping info here.
How long will it take for my order to ship?
Our production time is typically 3–5 business days. This time may increase during periods of high volume like during the holidays.
Can I see a preview/proof of my design before production?
Yes! We now offer previews on all orders of stickers via email. A preview of your stickers will be sent to your email address about 1-3 days after your order is received. This time may increase during periods of high volume like during the holidays. You must respond to the preview email within 24 hours.
How do I know if my photo is good enough?
Check out our Photo Tips page for photo uploading tips and visual examples of photos.
Should I pre-trace out of my face?
Please do not send us pre-traced/pre cut-out faces. The best outcome for stickers is when we receive the original photo.
Can you trace the full body?
Yes but we only recommend this for certain sizes. Check out all our Full Body Stickers here.
How can I reorder a past order?
To place a reorder, sign into your MSF account and you will be brought to your account panel. Go to Orders to view your past orders and click on the order you would like to reorder. Next, check the box of which products you would like and then there will be a Reorder button in the bottom right corner that will add these items to your cart. Please note that we do not save your print file so your order may differ slightly from your previous order.
Can I rush my order?/I need my order by a certain date.
At this time we do not have a rush option. There is a 1-2 Day Shipping option available at checkout. This option does NOT include production time and is just the shipping estimate time. If you need your stickers by a specific date please send us an email via the contact form and our team will help you the best we can!
Can I upload an image of my favorite sports team or company?
Do you offer quantity/bulk discounts?
All our custom sticker options have discounted pack options on their product page. If you do not see what you are looking head over to our Custom Orders form and we can help you best we can to make your sticker dreams a reality :)
Can I get custom sticker sheets for my business/event/store?
Yes! Visit our Custom Orders page and someone will get back to you with more information.
What methods of payment do you accept?
We accept all major credit cards: Master Card, Visa, AMEX, Discover. We also accept PayPal, ApplePay, Amazon Pay and GooglePay.
What type of material are the stickers?
Our stickers are printed on premium matte vinyl that has Air-Egress technology—this means our stickers are easy to apply and are bubble-free. No paper stickers here! Our stickers are also waterproof and dishwasher safe. For proper sticker application view our instructional blog post here.
How do I apply my stickers?
You can view our tutorial here.
Will your stickers hold up? / Are your stickers durable?
Our stickers are very durable. They are printed with durable inks onto matte finish vinyl. They will hold up inside and outside and they also hold up in the dishwasher!
Are sticker faces safe to put on vehicles?
Can sticker faces be removed?
Of course! Even though they will stick for years, sticker faces can be peeled off with a little effort. If by chance there is residue left behind try a little bit of adhesive remover.
You can view our return policy here.
I didn't receive a 25% off coupon code!
If your Instagram account is set to private we do not receive notifications when we are tagged in a photo. Please send us a message or email with a screenshot of your post.
We send out one 25% off coupon per customer.
We only send out coupons to customers who post photos of our product—tagging us in any photo does not qualify.
Do you have a referral or rewards program?
Yes! Please visit our Mio Rewards page to learn more about our rewards program.
Where should I put my face stickers?
Check out our Instagram page to browse all the different places your StickerFaces can go!
You can view the terms here.