Shipping
View shipping info here.
Ordering
How long will it take for my order to ship?
Production typically takes 1 to 2 business days, plus shipping. With proof review, production starts after you approve your artwork. Proof review and revisions can add time.
Can I see a preview/proof of my design before production?
Yes. A free emailed proof is selected by default. We prepare your artwork from your photo, selected cut-out options and instructions, then email it for approval before printing. You can choose "No, print without a proof" on the product page to skip the review step. That choice authorizes us to prepare and print without further design approval. Changes may not be possible once production begins. Skipping proof review removes the approval wait; it does not guarantee an earlier delivery date.
How do I know if my photo is good enough?
Check out our Photo Tips page for photo uploading tips and visual examples of photos.
Can I upload multiple faces on a sheet or booklet?
Yes! You can view all our products that allow for 2 different faces here.
We also have a 6 different face bundle option here.
Should I pre-trace out of my face?
Please do not send us pre-traced/pre cut-out faces. The best outcome for stickers is when we receive the original photo.
Can you trace the full body?
Yes but we only recommend this for certain sizes. Check out all our Full Body Stickers here.
How can I reorder a past order?
To place a reorder, sign into your MSF account and you will be brought to your account panel. Go to Orders to view your past orders and click on the order you would like to reorder. Next, check the box of which products you would like and then there will be a Reorder button in the bottom right corner that will add these items to your cart. Please note that we do not save your print file so your order may differ slightly from your previous order.
Can I rush my order?/I need my order by a certain date.
Production typically takes 1 to 2 business days, plus shipping. Proof review and revisions can add time. Selecting "No, print without a proof" skips the approval wait; it does not guarantee rush production or delivery by a particular date. Any expedited shipping option shown at checkout covers transit only. If you need your stickers for an event, contact us before ordering so we can help you plan.
Can I upload an image of my favorite sports team or company?
No.
Do you offer quantity/bulk discounts?
All our custom sticker options have discounted pack options on their product page. If you do not see what you are looking head over to our Custom Orders form and we can help you best we can to make your sticker dreams a reality :)
Can I get custom sticker sheets for my business/event/store?
Yes! Visit our Custom Orders page and someone will get back to you with more information.
What methods of payment do you accept?
We accept all major credit cards: Master Card, Visa, AMEX, Discover. We also accept PayPal, ApplePay, Amazon Pay and GooglePay.
Product Info
What type of material are the stickers?
Our stickers are printed on premium matte vinyl that has Air-Egress technology—this means our stickers are easy to apply and are bubble-free. No paper stickers here! Our stickers are also waterproof and dishwasher safe. For proper sticker application view our instructional blog post here.
How do I apply my stickers?
You can view our tutorial here.
Will your stickers hold up? / Are your stickers durable?
Our stickers are very durable. They are printed with durable inks onto matte finish vinyl. They will hold up inside and outside and they also hold up in the dishwasher when placed on smooth surfaces.
Are sticker faces safe to put on vehicles?
Yes!
Can sticker faces be removed?
Of course! Even though they will stick for years, sticker faces can be peeled off with a little effort. If by chance there is residue left behind try a little bit of adhesive remover.
Returns
You can view our return policy here.
Coupons
I didn't receive a 25% off coupon code!
If your Instagram account is set to private we do not receive notifications when we are tagged in a photo. Please send us a message or email with a screenshot of your post.
We send out one 25% off coupon per customer.
We only send out coupons to customers who post photos of our product—tagging us in any photo does not qualify.
Do you have a referral or rewards program?
Yes! Please visit our Mio Rewards page to learn more about our rewards program.
Other
Where should I put my face stickers?
Check out our Instagram page to browse all the different places your StickerFaces can go!
What is your Privacy Policy?
You can view our privacy policy here.
What are your Terms of Use?
You can view the terms here.