FAQ



Shipping
View shipping info here.

Ordering

How long will it take for my order to ship?
Our production time is typically 3–5 business days. This time may increase during periods of high volume like during the holidays.

Can I see a preview/proof of my design before production?
We do not send previews of stickers unless we encounter an issue while tracing. We completely stand by the quality of our product and design but if you need a preview please leave us a note while checking out that you would like one. Please use an active email address as we ask you to confirm the preview within 24 hours to ensure a quick production time.

How do I know if my photo is good enough?
Check out our Photo Tips page for photo uploading tips and visual examples of photos.

Can I upload multiple faces on a sheet or booklet?
Yes! You can view all our products that allow for 2 different faces here.
We also have a 6 different face bundle option here.

Should I pre-trace out of my face?
Please do not send us pre-traced/pre cut-out faces. The best outcome for stickers is when we receive the original photo.

Can you trace the full body?
Yes but only at certain sizes. Check out all our Full Body Stickers here.

How can I reorder a past order?
To place a reorder, sign into your MSF account and it will bring you to your account panel. Click Orders to view your past orders. Click on the order you would like to reorder and there will be a Reorder button on the top right corner. Please note that we do not save your print file so your order may differ slightly from your previous order.

Can I rush my order?/I need my order by a certain date.
At this time we do not have a rush option. A rush shipping option is available at checkout. If you need your stickers by a specific date please send us an email via the contact form and our team will help you the best we can!

Can I upload an image of my favorite sports team or company?
No.

Do you offer quantity/bulk discounts?
Yes! Quantity discounts are listed under the Bulk Discounts link on the product listing. We also offer discounted Sticker Packs. If you need more than 50 pieces please fill out our Custom Orders form.

Can I get custom sticker sheets for my business/event/store?
Yes! Visit our Custom Orders page and someone will get back to you with more information.

What methods of payment do you accept?
We accept all major credit cards: Master Card, Visa, AMEX, Discover. We also accept PayPal, ApplePay, Amazon Pay and GooglePay.

Product Info
What type of material are the stickers?
Our stickers are printed on premium matte vinyl that has Air-Egress technology—this means our stickers are easy to apply and are bubble-free. No paper stickers here! Our stickers are also waterproof and dishwasher safe. For proper sticker application view our instructional blog post here.

How do I apply my stickers?
You can view our tutorial here.

Will your stickers hold up? / Are your stickers durable?
Our stickers are very durable. They are printed with durable inks onto matte finish vinyl. They will hold up inside and outside and they also hold up in the dishwasher!

Are sticker faces safe to put on vehicles?
Yes!

Can sticker faces be removed?
Of course! Even though they will stick for years, sticker faces can be peeled off with a little effort. If by chance there is residue left behind try a little bit of adhesive remover.

Returns
You can view our return policy here.

Coupons
I didn't receive a 25% off coupon code!
If your Instagram account is set to private we do not receive notifications when we are tagged in a photo. Please send us a message or email with a screenshot of your post.

We send out one 25% off coupon per customer.
We only send out coupons to customers who post photos of our product—tagging us in any photo does not qualify.

Do you have a referral or rewards program?
Yes! Visit our homepage and click on the Star badge at the bottom of your screen. This is our MSF Perks program where you can earn Sticker Tokens for every purchase. Once you earn enough, you will receive an email with exclusive dollar off coupons. Within MSF Perks you can also send referrals to your friends and family so you can both earn discounts!

Other
Where should I put my face stickers?
Check out our Instagram page to browse all the different places your sticker faces can go!

What is your Privacy Policy?
You can view our privacy policy here.

What are your Terms of Use?
You can view the terms here.